Knowledge Hub

Frequently asked questions

Grouped by topic. Each question links to a full answer with sources.

Business Valuation

Business Valuation

How much is my business worth?

There is no single number that applies to every business. Most small and mid-sized service businesses are valued using a multiple of the cash flow the owner actually takes home, adjusted for the company's risk, growth, and how much it depends on the owner. A qualified appraiser or business broker can give you a defensible number based on your specific financial records and market conditions.

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Business Valuation

What happens if my business relies heavily on one customer?

A business that depends on one customer for a large share of its revenue is considered riskier by buyers, because losing that customer could significantly hurt future earnings. This usually leads to a lower valuation, a longer due diligence process, or deal terms that shift more risk onto you, such as an earn-out tied to future performance.

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Preparing to Sell

Preparing to Sell

How can I make my business less dependent on me before a sale?

You can reduce owner dependence by documenting how the business runs, training someone else to handle key relationships and decisions, and shifting customer and vendor relationships away from being tied to you personally. The less the business relies on you specifically, the less risky it looks to a buyer, which can support a stronger sale price and easier financing.

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Preparing to Sell

What should I do before putting my business up for sale?

Before listing your business, get your financial records in order, reduce how much the business depends on you personally, and review your contracts, equipment, and staffing so a buyer can see a clear, stable operation. Doing this work before you go to market usually leads to a smoother sale and fewer surprises during due diligence.

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The Selling Process

The Selling Process

What is seller financing, and should I consider offering it?

Seller financing means you, as the seller, agree to accept part of the purchase price over time instead of getting the full amount in cash at closing, similar to acting as the buyer's lender. It can widen your pool of buyers and may let you spread out your tax bill, but it also means taking on the risk that the buyer doesn't pay you back in full.

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The Selling Process

What is the best way to sell a small business?

There's no single "best" way that fits every business, but most successful sales follow the same general path: get an accurate valuation, prepare your financial and legal records, find and qualify the right buyer, negotiate terms and structure, complete due diligence, and close with proper legal documents. The right approach for you depends on your business size, how much time you have, and whether you want to run the sale yourself or work with a broker or advisor.

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Due Diligence

Due Diligence

What documents will a buyer ask for during due diligence?

A buyer will typically ask for financial records, tax returns, contracts, employee information, licenses, and legal or insurance documents covering the past two to three years. The exact list depends on your business and the deal, but organizing these records ahead of time can make the review faster and build the buyer's confidence in your business.

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Employees

Employees

When should I tell my employees that I am selling the business?

Most business owners wait to tell most employees until the sale is very close to closing, or after it closes, since a deal falling through after employees find out can hurt morale, trigger resignations, and even end the sale. A small circle of key employees, such as a manager the buyer needs to retain, may need to be told earlier, but usually only after signing a confidentiality agreement.

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Taxes and Legal Considerations

Taxes and Legal Considerations

Can I sell my business if I lease the building or equipment?

Yes. Leasing your building or equipment does not prevent you from selling your business, but it does add extra steps. Most commercial leases require your landlord's consent before the lease can transfer to a buyer, and any equipment loans or leases with liens attached will typically need to be paid off or transferred as part of the deal.

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